Company Overview
Modern Dental Studio is a leading aesthetic and restorative dental clinic in Miami, Florida. Known for its cutting-edge technology and personalized patient care, the clinic caters to a discerning clientele seeking both high-quality results and convenience. With a growing patient base and multiple service categories—from cosmetic dentistry to oral surgery—the clinic needed a payment system as refined as its services.
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Challenge
Despite offering a premium patient experience, Modern Dental Studio faced inefficiencies in its payment process:
- Manual reconciliation between dental software and payment terminals.
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- Delays in recording transactions and updating patient balances.
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- High processing fees reducing profit margins
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- Limited financing options for patients undergoing elective procedures.
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These challenges led to administrative overhead, slower checkout experiences, and missed opportunities for revenue growth.
Solution
By implementing Strictly’s integrated payment platform, Modern Dental Studio transformed its operations and customer experience:
- Seamless PMS Integration
Full synchronization with their dental practice management software for real-time writeback of transactions.
- Automated Reconciliation
Payments are instantly recorded and matched with patient invoices, eliminating manual entry errors.
- Flexible Payment Programs
Activated Dual Pricing and Surcharge models to offset processing fees while maintaining transparency.
- POS Lending Integration
Introduced financing options that allow patients to pre-qualify for procedures directly from their phones—improving accessibility and conversion rates.
- Real-Time Analytics
Access to payment insights through the Strictly dashboard, helping management monitor daily performance and identify trends.
Results
