by Carolina Aponte | Oct 11, 2026 | STRICTLY
What if a chargeback marked as fraud came from the customer who made the purchase? That’s the puzzle behind what is friendly fraud: a legitimate transaction disputed by the cardholder, sometimes by mistake and sometimes deliberately. A forgotten subscription, an...
by Carolina Aponte | Sep 21, 2026 | STRICTLY
Did you know that as of April 2026, the threshold for “excessive” disputes dropped to just 1.5% under the unified Visa Acquirer Monitoring Program? This tighter standard means meeting merchant account requirements is no longer just about filling out forms;...
by Carolina Aponte | Apr 17, 2026 | STRICTLY
Did you know that for every $100 lost to a fraudulent dispute, the average merchant actually loses $380 in total costs according to the 2024 LexisNexis True Cost of Fraud report? It’s a gut punch to lose both your physical inventory and your cash while being hit...
by Carolina Aponte | Apr 16, 2026 | STRICTLY
According to a 2024 report by Juniper Research, merchants lose over $100 billion to chargeback fraud annually, yet 60% of these claims are actually “friendly fraud” that could be successfully overturned. It’s incredibly frustrating to watch your...
